Refund and Returns Policy

At Gabriela Luxury Fashion Boutique, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.

Refund Policy:

Can I get a refund on an item(s) I purchased?

All purchases are NON-REFUNDABLE. GABRIELLA LUXURY FASHION BOUTIQUE will gladly exchange items within 48 hours of receiving your package. ANY ISSUE WITH AN(s) must be reported by phone within 48 hours of receiving your order. Merchandise must be UNWORN, UNWASHED, and in the original condition, with all original tags attached. GABRIELLA LUXURY FASHION BOUTIQUE reserves the right to refuse the exchange of any merchandise that does not meet its requirements. Exchanges cannot be accepted for sale items, SWIMWEAR/BODYSUITS, or ACCESSORIES. Exchange requests must be made within 48 hours of receiving your package; requests made after 48 hours will not be honored. Original shipping and handling costs are NON-REFUNDABLE, and consumers are responsible for all shipping and handling costs associated with returning merchandise. After GABRIELLA LUXURY FASHION BOUTIQUE receives your package, we will contact you immediately to confirm all details and have the exchange item(s) shipped out to you.

Eligibility for Refunds:

Return Policy:

If you receive a DEFECTIVE item(s), we will provide you with a return shipping label to send the merchandise back to us. If you encounter this issue, please contact us at: Direct Email: [email protected] Direct Telephone Number: 7864052666 ANY SIGNS OF WEAR OR TEAR OR DAMAGE WILL LEAD TO THE RETURN REQUEST BEING DENIED.

Shipping Policy:

Does GABRIELLA LUXURY FASHION BOUTIQUE offer same-day shipping? Orders are processed MONDAY THROUGH FRIDAY UNTIL 12 PM. Orders placed after 12 PM will be shipped the next business day. Any orders placed on HOLIDAYS will be processed the next business day. All orders are shipped VIA USPS. GABRIELLA LUXURY FASHION BOUTIQUE is not responsible for lost or stolen packages. Therefore, GABRIEL LUXE FASHION BOUTIQUE will not replace any lost or stolen packages. In the event that your package is lost or stolen, please contact USPS (1-800-ASK-USPS) for further assistance.

How long will it take to receive my order? After processing is complete, all orders are shipped within 1 to 5 business days, and international shipping delivery takes 2 to 5 weeks. Once your package ships, you will receive an email with shipping information and a tracking number. Please read the product description for preorder items (usually takes 5 to 10 business days).

Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of days.
Certain items are non-refundable, including but not limited to final sale items and personalized items.
Returns Policy:
Return Procedure:
To initiate a return, please contact our customer service team at [email protected] with your order number and details of the item you wish to return.
Return Shipping:
Customers are responsible for the cost of return shipping.
For your protection, we recommend using a trackable shipping service and purchasing shipping insurance.
Return Address:
  • Gabriela Luxury Fashion Boutique
    Attn: Returns
    [Your Address Here]
    [City, State, ZIP Code]
Condition of Returned Items:

Returned items must be in new and unused condition, with all original tags and packaging.

Exchange Policy:

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

Contact Us:

If you have any questions regarding our Refund and Returns Policy, please contact our customer service team at [email protected].